Taylor, president of UNITE HERE, a union representing hotel workers. “This is all about more money in the owners’ pocket by putting a greater workload on the frontline workers and eliminating jobs,“ said D. The number not hired back or on call stood at 300 just a few weeks ago. waiting for a phone call saying there’s work for them. More than two years later, 150 of them haven’t been hired back or are on-call status, spending each day from 5:30 a.m. We cannot finish cleaning our rooms.”īefore the pandemic there were 670 housekeepers working at Espejo’s resort.
“It’s a big change for us,” said Espejo, a 60-year-old originally from the Philippines who has cleaned rooms at the world’s largest Hilton for 18 years, minus about a year she was laid off during the pandemic. Many housekeepers still employed say their hours have been cut and they are being asked to do far more work in that time. But others say it has more to do with profit and has allowed hotels to cut the number of housekeepers at a time when many of the mostly immigrant women who take those jobs are still reeling from lost work during coronavirus shutdowns. Industry insiders say the move away from daily cleaning, which gained traction during the pandemic, is driven by customer preferences. Like many other hotels across the United States, the Hilton Hawaiian Village has done away with daily housekeeping service, making what was already one of the toughest jobs in the hospitality industry even more grueling. She even got on her hands and knees to pick confetti from the carpet that a heavy-duty vacuum failed to swallow up. She stripped the linens from the beds, wiped built-up dust off furniture and scrubbed away layers of grime on the toilet and bathtub. HONOLULU (AP) - After guests checked out of a corner room at the Hilton Hawaiian Village resort on Waikiki beach, housekeeper Luz Espejo collected enough trash, some strewn under beds, to stuff seven large garbage bags.
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